You and your traveling companions are deemed to have read, understood and accepted the following tour booking terms and conditions. The terms and conditions applies for both group tour and individual booking, unless otherwise stated. In event of any conflict, the terms and conditions herein shall prevail.

Reservations & Payments

All bookings will be on first come first served basis.

Payment can be made in Singapore Dollars by cash, bank transfer or cheques. Cheques will only be accepted if presented to the company at least 14 working days prior to departure date.

Please make all cheque payable to

“JFS TRAVEL PTE LTD”
Bank – UOB Bank Singapore
Account no – 340 – 307 – 105 – 4 (Current Account)

(Note – Base on Singapore Dollars)

In the event that full payment is not received. You may contact our sales person at our office during office hours for any issues pertaining to outstanding areas.

Failure to comply with this may result in automatic cancellation of reservation and forfeiture of Payment.

Cancellations

All Cancellations of reservation are required in writing. However, cancellation fees will apply and it is computed based on the length of notice period given prior to the departure. The cancellation fees as well as corresponding refund components are indicated at the cancellation/refund policy of each individual tour products.

Amendments

The amendment fees as well as corresponding components are indicated at the policy of each individual tour products. All amendments requests must be made in writing to avoid misunderstanding are subject to availability and confirmation by the Company.

Special Request

Any special requests such as special meals, dietary requirements, adjoining rooms, accommodation requirements, etc. shall be communicated to the Company upon making a reservation. Please note, however, that such requests are subject to availability and confirmation by the company.

Travel Documents

You shall ensure that you have a valid international passport with a minimum 6 (six) months’ validity from the date of scheduled return to Singapore and have at least 4 blank pages side by side. Prior to the scheduled departure date, you shall obtain the relevant valid visas and health certificates which may be required at the destinations of travel in the tour itinerary.

Different embassies/consulates require varying lengths of time to process visa applications. However, it is passenger’s SOLE responsibility to ensure that he/she has a valid visa for travel to countries that require it, regardless whether the company was engaged to apply for the visa. Please check with our sales office regarding your visa requirement at least 2 months before your intended trip to ensure visa requirement is fulfilled. However, cancellation charges apply should your visa is not approved. The company will not be responsible for any expenses, reimbursement or refund of any tour fare if the passenger is deported or refused entry by Immigration.

Authorities on the tour for whatever reasons, including improper travel documents, quarantine, custom regulations, and possession of unlawful items or irregularities that may cause harm/damage to person or property.